If you think you've been charged twice, please follow these steps to verify and resolve the issue:

1. Check Purchase History: First, verify your purchase history to confirm if a double charge occurred.
   • Android: Google Play Store app → Profile icon → 'Payments & subscriptions' → 'Budget & history' → 'Purchase history'
   • iOS: Settings app → Your name → 'iTunes & App Store' → View Apple ID → 'Purchase history'
2. Check Receipts: Verify your email receipts to confirm if you were charged twice.
3. Request a Refund: If double charging is confirmed, please follow the steps below to request a refund.

[Android]

1. Open the Google Play Store app.
2. Tap the profile icon.
3. Select 'Payments & subscriptions', then tap 'Report a problem'.
4. Select the appropriate option and proceed with the refund request.

[iOS]

1. Visit Apple's Report a Problem page.
2. Sign in with your Apple ID.
3. Select 'Report a Problem', then choose the appropriate option to request a refund.

Note: For iOS, Apple may delay payment processing or split the payment into multiple charges, which can be mistaken for double charging. Please verify if the total amount has been deducted.

If these steps do not resolve the issue, please contact customer support with the following detail.